New Palestine Cleanup and Restoration

I had a great experience with SERVPRO during what could have been a very stressful situation. Manny and Jaylynn were awesome! They were friendly, personable, professional, and worked quickly to take care of the water leak and cleanup. They even came back after the remediation to pick up the fans and went the extra mile to put the plastic back up to keep things covered and protected. They swept, and did what they could to get my home back to normal under the circumstances. That extra care really meant a lot to me! Jason, the project manager, was just as great. He was responsive, courteous, and professional. He even came by over the weekend to check on things and took the time to walk the insurance adjuster through the damage. Since this was all new to me, I truly appreciated his help and guidance throughout the process. The team also pointed out some additional issues unrelated to the water leak so I could get those taken care of, too. I really appreciated their attention to detail and the fact that they went above and beyond. Dealing with a water leak is stressful enough, but Manny, Jaylynn, and Jason made the entire experience so much easier. They were efficient, respectful, and genuinely cared about helping me through the process. Awesome, awesome, AWESOME team! I would welcome these guys back for restoration needs. SERVPRO is lucky to have them. Excellent service from start to finish, and I highly recommend them!

Jason did an amazing job, showing up late on a Friday night, calming assessing the situation, and then mitigating the problem. He was extremely professional and polite, and followed up continuously until the job was finished. Jason is top notch, as is Servpro.

I had crew come into our Test Cell area and clean a test cell. They finished the job in one day and it looks fantastic. Jaylynn, Manny , and crew were very professional and timely. Highly recommend.

Manny, Ruben, and team did a great Job at Eli Lilly LP2 trailers.

Maria, Manny, Jorge and their mitigation team were incredible. They worked quickly efficiently and got the job done. Reconstruction different experience. Go somewhere else.

We have had multiple issues in the past 6 weeks with our sewer system at my work backing up into our warhouse. We have called these guys everytime and they are fantastic. From early communication, to working around our schedule, to answering questions on the weekend, this team has not failed us. Their work is excellent and their people are very nice and helpful. They are on speed dial now and we won't be going anywhere else.

The last crew took great care to be sure all problems were taken care of

Josh, Manny and his guys were very professional and efficient. They responded quickly to water damage and mold mitigation. They are clearly experts in their field. They also communicate well to let you know what is happening and what will happen next. I highly recommend this ProServ team.