A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of East Albany, East Greenbush
Our Google Reviews
(518) 336-0926
5.0
(41 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


Green number 1

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

Green number 2

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

Green number 3

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

Green number 4

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

commercial metro.jpg

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

After a sewage backup in our finished basement, I was overwhelmed. Steve and his team showed up fast, in full PPE, and treated our home with respect from start to finish. They coordinated with our insurance adjuster, documented everything with photos, and made what could have been a nightmare feel manageable. Steve was kind to our kids and our dog too, which meant a lot. Highly recommend.

Donald Ryan

Mold in the crawlspace that we didn’t even know was there until we started smelling it upstairs. Mike came out, did the inspection, explained the remediation process in plain English, and gave us a straight up estimate. No pressure, no upsell. Job was done on time and on budget. Air quality in the house is noticeably better. Great outfit.

Manuel Salamanca

We own a small office building in Rensselaer and had a pipe burst over a weekend. Called SERVPRO Monday morning and they were on site in under an hour. Steve worked around our tenants to minimize downtime and had the affected area dried out and ready for repairs within a week. Clear communication, fair pricing, and the crew was respectful of our space and our customers. True professionals.

April Mendez

Had a small kitchen fire that spread smoke damage through the entire first floor. The SERVPRO crew out of East Greenbush came out same day for the assessment and had equipment running that night. What really stood out was how carefully Mike and the crew handled our belongings. Contents got packed out, cleaned, and inventoried. Mike kept us updated every single day. Can’t recommend them enough during a stressful time.

Patrick Hoffman

Woke up to a flooded basement after our water heater let go overnight. Called SERVPRO of East Albany/East Greenbush first thing in the morning and they had a crew at my house within a couple hours. Steve and his team were professional, walked me through exactly what they were doing, and worked directly with my insurance so I didn’t have to chase paperwork. Basement is bone dry and smells fresh. Hoping I never need them again, but if I do, I know who to call.

Gordon Martin

Pam, Andrii and Jake were exceptional in their communication! The team was thorough during a very stressful time and went above and beyond in helping us navigate what could have turned into a much worse situation but didn’t thanks to them!

francesca shmulenson

Pam and her team were so professional handling my mold issue in my furnace room. They informed me everyday when they would arrive, when they were leaving and what they had accomplished on a daily basis. Pam made this bad experience so much easier for me. Thank you Pam. You were amazing. Kathryn Strohmenger

Kathryn Strohmenger

The cleanup crew were great and kept me in the loop what was going on.

Melissa Oshins

Omar, Jake and Zach were absolutely perfect. They brought knowledge and calm to an unpleasant situation.

Bonnie Gold

About Us

SERVPRO of East Albany, East Greenbush understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of East Albany, East Greenbush specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of East Albany, East Greenbush can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of East Albany, East Greenbush.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Timothy Skov
Timothy Skov
Owner of SERVPRO of East Albany, East Greenbush

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
Variant served: ControlVariant served: Test