
Professional Odor Removal Services
- The #1 Choice in Cleanup and Restoration
- 24/7 Emergency Odor Removal Service
- Providing Residential and Commercial Odor Removal Near You
- Proprietary Cleaning Solutions, Techniques, and Equipment
Here to Help® 24/7
Need Odor Removal?
A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary.
When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall.
We can help with odors from:
- Mold
- Fire
- Cigarette and cigar smoke
- Marijuana
- Pets
- Pests and Rodents
The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh.
Relevant Services:
SERVPRO’s 4-Step Odor Removal Process
Remove the Odor Source
Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.
Clean Residues From Surfaces
After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.
Recreate the Conditions That Caused Odor Penetration
We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective.
Seal Surfaces Exposed To Unpleasant Odors
Severe situations may require sealing if odor removal would be insufficient.


Commercial Odor Removal Services
Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations.
Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.
What our
customers are saying
After a sewage backup in our finished basement, I was overwhelmed. Steve and his team showed up fast, in full PPE, and treated our home with respect from start to finish. They coordinated with our insurance adjuster, documented everything with photos, and made what could have been a nightmare feel manageable. Steve was kind to our kids and our dog too, which meant a lot. Highly recommend.
Mold in the crawlspace that we didn’t even know was there until we started smelling it upstairs. Mike came out, did the inspection, explained the remediation process in plain English, and gave us a straight up estimate. No pressure, no upsell. Job was done on time and on budget. Air quality in the house is noticeably better. Great outfit.
We own a small office building in Rensselaer and had a pipe burst over a weekend. Called SERVPRO Monday morning and they were on site in under an hour. Steve worked around our tenants to minimize downtime and had the affected area dried out and ready for repairs within a week. Clear communication, fair pricing, and the crew was respectful of our space and our customers. True professionals.
Had a small kitchen fire that spread smoke damage through the entire first floor. The SERVPRO crew out of East Greenbush came out same day for the assessment and had equipment running that night. What really stood out was how carefully Mike and the crew handled our belongings. Contents got packed out, cleaned, and inventoried. Mike kept us updated every single day. Can’t recommend them enough during a stressful time.
Woke up to a flooded basement after our water heater let go overnight. Called SERVPRO of East Albany/East Greenbush first thing in the morning and they had a crew at my house within a couple hours. Steve and his team were professional, walked me through exactly what they were doing, and worked directly with my insurance so I didn’t have to chase paperwork. Basement is bone dry and smells fresh. Hoping I never need them again, but if I do, I know who to call.
Pam, Andrii and Jake were exceptional in their communication! The team was thorough during a very stressful time and went above and beyond in helping us navigate what could have turned into a much worse situation but didn’t thanks to them!
Pam and her team were so professional handling my mold issue in my furnace room. They informed me everyday when they would arrive, when they were leaving and what they had accomplished on a daily basis. Pam made this bad experience so much easier for me. Thank you Pam. You were amazing. Kathryn Strohmenger
The cleanup crew were great and kept me in the loop what was going on.
Omar, Jake and Zach were absolutely perfect. They brought knowledge and calm to an unpleasant situation.
