A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Park Cities
Our Google Reviews
(214) 522-3000
4.7
(92 reviews)

Need Odor Removal?

A rodent passed away inside your living room wall. Your tenant moved out, but the cigarette smell refuses to leave the apartment. Or maybe you’ve got a bigger problem like mold or a sewage backup. Trying to remove the smell of something like tobacco, pet urine, or mold can be daunting and frustrating. It can also turn out to be temporary. 

When your home is struck by an unpleasant odor, let SERVPRO take care of it. Our advanced odor removal services don’t just mask the smell, they identify the source and eleminate eliminate it. In extreme cases that can include removing plywood subfloor or drywall. 

We can help with odors from: 

  • Mold  
  • Fire  
  • Cigarette and cigar smoke  
  • Marijuana  
  • Pets 
  • Pests and Rodents

The SERVPRO team uses specialized cleaning solutions, techniques, and equipment to ensure your house smells fresh—and keeps smelling fresh. 

SERVPRO’s 4-Step Odor Removal Process


Green number 1

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

Green number 2

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

Green number 3

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

Green number 4

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

commercial metro.jpg

Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Alison and her team are exceptional. They’re professional, responsive, and knowledgeable. It’s clear that they’re passionate about what they do and they are committed to making sure that every client is taken care of!

Daniel & Lindsay Myers

Alison is wonderful and knows what she’s doing! Definetly suggest Servpro

Adam bitton

Servpro is amazing!!!

Niiamon Galloway

Allison and her team are the most responsive and attentive company. Call them if you have a crisis. You won’t be disappointed

Becky Moffett

Alison and her team are great. Fast service. When they are on the job, I don’t have to worry about whether it’s going to get done right. Very professional.

Andrew Scott

I highly recommend this team with any water or mold remediation. Extremely responsive and. Professional!

Brian Gramlich

I've had the pleasure of getting to know Alison through our business networking group. She is incredibly professional, knowledgeable, and genuinely passionate about helping people. What stands out most is her positive attitude, dedication, and willingness to go the extra mile. It's clear that she truly cares about her clients and the quality of service her team provides. I would gladly recommend Alison and SERVPRO of Park Cities to anyone looking for a reliable and trustworthy restoration company!

Mantas

They have done a great job on mold restoration for jobs where I found mold growth.

Zeke davy

I was very happy with the work that was done - fast and efficient! Jose was great communicating with me and I would highly recommend them! He was able to locate a roofer to help find the source of the leak and then made the room look like new!

Erika Spinazzola

About Us

Why SERVPRO of Park Cities?

SERVPRO of Park Cities understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened." Our primary focus is to accommodate our customers in their time of need, being faster to any size disaster. We provide 24-hour emergency relief service that assures our highly trained technicians will respond immediately to any restoration or cleaning crisis.

What We Do

SERVPRO of Park Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Park Cities can also mitigate mold and mildew from your home or business.

Our People

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Park Cities.

Locally Owned and Operated

Juan and Alison Zelaya are the owners of SERVPRO of Park Cities. They both have lived in Dallas for more than 15 years. Our customers can rest assured knowing that SERVPRO of Park Cities is locally owned and operated by owners and managers that care about the community. SERVPRO of Park Cities strives to set a positive example of how a company should operate in the fire and water damage restoration industry. We value service, honesty, and mutual respect and strive to live these values each day.

Call Us Today if We Can Serve You

If you would like to schedule service for your home or business, please call today at 214-522-3000.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

Juan & Alison Zelaya
Juan & Alison Zelaya
Owners of SERVPRO of Park Cities

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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