Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Sewage backups are stressful, hazardous, and can cause significant damage if not handled quickly and professionally. At SERVPRO of East Albany, East Greenbush we understand your urgency. Our technicians are certified and have the equipment to deal with septic system failures, toilet overflows, burst pipes, sewer line backups, and contaminated water.
No matter how difficult your challenge, SERVPRO is the trusted name for sewage damage cleanup, repair, and restoration. We make it "like it never even happened."
We always strive to follow the IICRC S500 industry standards. For more information about these standards, please check out the IICRC website.
Our experienced SERVPRO team will also help coordinate your insurance claims.
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
After a sewage backup in our finished basement, I was overwhelmed. Steve and his team showed up fast, in full PPE, and treated our home with respect from start to finish. They coordinated with our insurance adjuster, documented everything with photos, and made what could have been a nightmare feel manageable. Steve was kind to our kids and our dog too, which meant a lot. Highly recommend.
Mold in the crawlspace that we didn’t even know was there until we started smelling it upstairs. Mike came out, did the inspection, explained the remediation process in plain English, and gave us a straight up estimate. No pressure, no upsell. Job was done on time and on budget. Air quality in the house is noticeably better. Great outfit.
We own a small office building in Rensselaer and had a pipe burst over a weekend. Called SERVPRO Monday morning and they were on site in under an hour. Steve worked around our tenants to minimize downtime and had the affected area dried out and ready for repairs within a week. Clear communication, fair pricing, and the crew was respectful of our space and our customers. True professionals.
Had a small kitchen fire that spread smoke damage through the entire first floor. The SERVPRO crew out of East Greenbush came out same day for the assessment and had equipment running that night. What really stood out was how carefully Mike and the crew handled our belongings. Contents got packed out, cleaned, and inventoried. Mike kept us updated every single day. Can’t recommend them enough during a stressful time.
Woke up to a flooded basement after our water heater let go overnight. Called SERVPRO of East Albany/East Greenbush first thing in the morning and they had a crew at my house within a couple hours. Steve and his team were professional, walked me through exactly what they were doing, and worked directly with my insurance so I didn’t have to chase paperwork. Basement is bone dry and smells fresh. Hoping I never need them again, but if I do, I know who to call.
Pam, Andrii and Jake were exceptional in their communication! The team was thorough during a very stressful time and went above and beyond in helping us navigate what could have turned into a much worse situation but didn’t thanks to them!
Pam and her team were so professional handling my mold issue in my furnace room. They informed me everyday when they would arrive, when they were leaving and what they had accomplished on a daily basis. Pam made this bad experience so much easier for me. Thank you Pam. You were amazing. Kathryn Strohmenger
The cleanup crew were great and kept me in the loop what was going on.
Omar, Jake and Zach were absolutely perfect. They brought knowledge and calm to an unpleasant situation.
