We appreciated the professionalism and customer focus during an unexpected situation. Everyone who entered our home was respectful, friendly, and efficient. Brandon was detailed, courteous, and patient throughout the process. All our questions and concerns were addressed, which made for a seamless experience. Highly recommended company if ever in need!

Brandon at ServePro of Sugar Land did an amazing job. He showed up early, talked me through what he was going to do, and did it. There was no surprises and the work was done professionally, skillfully, and efficiently. He made a very stressful process a lot easier and we are very thankful for that. If you have water damage, he’s the guy to call. Thank you, Brandon!

Steve did a great job thoroughly explaining the mitigation process. Brandon and his team did a great job walking us through each step of his mitigation process and was accommodating to my scheduling.

Remediation was done quickly and throughly. Brandon had a good crew that moved my personal stuff to get to the water.

Brandon and his team did an excellent job managing our emergency water mitigation. He arrived quickly, kept us informed throughout the drying process, and thoroughly completed all final reporting and documentation. I recommend Brandon for his professionalism and responsiveness during a stressful situation.

Unfortunately I have experience with remediation. All I can say is I wish I would have found Steve with Servpro Sugar Land sooner. Can’t say enough good things about this man and his excellent service.

I called Servpro for a water heater leak I experienced, Erick and his crew got here the same night and helped us clean up the debris and set up their drying machines. We were really impressed on how well informed they kept me, I highly recommend them for your restoration needs.

Our washer broke a seal and several rooms and the house entry area were flooded as a result. Brandon showed up within an hour of my call to inspect the area and a clean up crew was on the way shortly after. Watervac, Pulling baseboards and dry out set up went quickly and efficiently. With 20 fans and two industrial humidifiers running, the area became bone dry. I recommend Servpro Sugarland highly. Brandon knew what to do, answered all my questions and kept me informed with updates along the way. Steve ( project director) coordinated with my insurance and planned and directed follow on activity. Again, I recommend Servpro Sugarland. Their reputation is built on the work, knowledge and service with the likes of both these gentlemen.