Jose A. & Juan C. Araya
Jose A. & Juan C. Araya
Owners of SERVPRO of North Vista / San Marcos

Meet Our Team

All it takes is one call to SERVPRO of North Vista / San Marcos. Our service technicians are ready to respond anytime you need us. SERVPRO® is dedicated to serving you 24 hours a day, including weekends and holidays

Here to Help® 24/7

SERVPRO of North Vista / San Marcos
Our Google Reviews
(760) 758-3454
5.0
(222 reviews)
Meet our Team. Here to Help 24/7
  • Jose "Joe" Araya, team member at SERVPRO of North Vista / San Marcos

    Jose "Joe" Araya

    Joe Araya is one of our 2 franchise owners along with his son Juan Araya.

    He has over 30+ years experience in the restoration industry. He is IICRC certified with specialties in mold, water mitigation, fire mitigation & restoration, as well as applied structural drying. Joe has experience with carpet cleaning & restoration, furniture cleaning & restoration, general carpentry, & general contractor work. He proudly served as a member of the United States Marine Corp for 20 years.

    Joe has been with our franchise for 20 years. He and his son, Juan, started the franchise together. Joe lives in Escondido with his wife. He is the proud father of 5 children, as well as 8 grandchildren. Joe spends his free time volunteering for St. Jude's & Operation smile as well as fishing.

  • Juan Carlos Araya, team member at SERVPRO of North Vista / San Marcos

    Juan Carlos Araya

    Juan Araya is one of our 2 franchise owners along with his father Jose "Joe" Araya.

    He has over 15 years experience in the restoration industry. He is IICRC certified with specialties in mold, water mitigation, fire mitigation & restoration, as well as applied structural drying.

    Juan has been with our franchise for 15 years. He and his father, Joe, started the franchise together. Juan lives in Vista, CA with his wife and 2 children. In his free time he coaches youth soccer and volunteers for a youth organization, "Run Kinds Unleashed". He is also a huge cycling enthusiast who rides often and rock climbs.

  • Steve Carlile, team member at SERVPRO of North Vista / San Marcos

    Steve Carlile

    Steve Carlile is our Franchise General Manager

    He has over 20 years experience in the restoration industry. He is IICRC certified with specialties in mold, water restoration, and bio hazards. Steve proudly served in the United States Marine Corps for 25 years. He received his Bachelors degree at the University of Maryland and a Masters degree at the Redlands School of Business.

    Steve has been with our franchise for 20 years. He recently relocated from Temecula, CA to Vista, CA where he resides with his wife and 3 daughters. He is also proud to have 4 grandchildren. In his free time Steve enjoys MMA training & marathons.

  • Fernando J. Torales, team member at SERVPRO of North Vista / San Marcos

    Fernando J. Torales

    Fernando Torales is our Water Mitigation Department Manager.

    He has over 10+ years experience as a manager and 12 years experience in the restoration industry. Fernando is certified in Water Damage Restoration and Applied Structural Drying.

    Fernando has been with our franchise for more than 8 years. He currently resides in Carlsbad, CA with his wife and 3 children, In his free time he enjoys spending time with his family and cars.

  • Alfred "Allen" James III, team member at SERVPRO of North Vista / San Marcos

    Alfred "Allen" James III

    Allen James is a Crew Chief in our Water Mitigation Department.

    He has just shy of 15 years in the water mitigation, water damage, and restoration services industry. Allen has completed the WRT course program and is certified in Water Damage Restoration & Applied Structural Drying. Allen also proudly served 13 years in the United States Air Force.

    Allen has been with our franchise for almost 2 years. He lives in Fallbrook, CA with his wife. In his free time he does volunteer work for "Qahal Matoq Edah", helping to feed the homeless & assist the elderly. He also enjoys boomerang throwing & running.

  • Jose Ortega, team member at SERVPRO of North Vista / San Marcos

    Jose Ortega

    Jose Ortega is a Specialist Technician in our Repairs Department.

    Jose has nearly 10 years experience in drywall, painting, carpentry, and specializes in cabinetry designs and installations.

    Jose has been with our franchise for 7 years. He currently resides in Vista, CA with his wife.

  • Marlene Filares, team member at SERVPRO of North Vista / San Marcos

    Marlene Filares

    Marlene Filares is a Crew Technician in our Pack Out Department.

    She has 2 years experience in pack outs, pack backs, & contents restoration and care.

    Alma has been with our franchise for over 2 years. She lives in Escondido, CA with her son. In her free time she likes to take family walks with her dog and son.

  • Meeko, team member at SERVPRO of North Vista / San Marcos

    Meeko

    Meeko (also known as Meeko-Moo) is our Director of Happiness & Morale as well as our Franchise Mascot.

    Meeko has very little experience in the restoration industry but makes up for it in cuteness. She excels in herding employees into the meeting room. Meeko is ASB certified (Advanced Structural Barking) and specializes in locating food, no matter where it is hidden.

    Meeko lives in Vista, CA with her parents Ricky & Jen. In her free time she enjoys barking, running the beach, sun bathing, napping, removing the squeaker from toys, and most of all doing Corgi things!

What our
customers are saying

Hugo and his team helped to make a very stressful situation much less stressful. They worked quickly, were respectful of our family and belongings and Hugo took the time each day to touch bases and let me know what phase of the work was being completed. Overall, very pleased with the experience.

San Diego Family Adventures

I would like to give five stars to Hugo Marrufo and his team. Hugo managed our water damage demolition and cleanup for the kitchen and room with complete professionalism. He is an excellent team leader who communicates well and provides clear information. He maintained a clean site daily, worked efficiently, and effectively alleviated the stress of the process. The service was excellent. Although this was a difficult time, he ensured everything ran smoothly. He was very courteous while I worked from home, and I would certainly recommend his services again.

Vanessa Alvarez

⭐⭐⭐⭐⭐ 5 Stars – An Absolutely Incredible Team! I cannot say enough wonderful things about SERVPRO Team Araya! After our home flooded, our family was overwhelmed with everything happening. From the moment this team arrived, they helped make an incredibly stressful situation so much easier. They came in and packed up our entire home in what felt like no time at all! What impressed me most was how incredibly careful and gentle they were with our belongings. They treated everything as if it were their own. Every item was handled with care and respect, and even though they worked quickly, they never made us feel rushed. They also took the time to explain the entire process and patiently answer all of our questions. Their professionalism, kindness, and compassion truly stood out. When your home floods, you’re already dealing with so much emotionally. Having a team of people you can trust with your personal belongings makes a world of difference. I want to personally recognize Joanna, Yain, Alberto, Elizabeth, Hector, Jared, and the entire Team Araya crew for their outstanding work. You all deserve recognition for the care and dedication you put into your jobs! Thank you for treating our home and everything in it with such respect. You didn’t just help pack up our belongings. You helped give our family peace of mind during a very difficult time. SERVPRO is incredibly fortunate to have employees like you. We are beyond grateful for each and every one of you!

Charlie Marin

Elbert and Alberto provided excellent communication throughout the entire process! They were super friendly, professional, and took great care when relocating our belongings. We truly appreciate their hard work and would absolutely recommend them. Thank you both!

Yesenia Villicana

Joaquin provided excellent service and went above and beyond with his work. Much appreciated!

Philip Song

Great service! Very responsive and communicative!

Travis Henry

SERVPRO is an amazing company and would highly recommend. The team Kevin, Felix and Xavier did an amazing job from start to finish. Kevin was very informative and walked me through the steps on what will happen next. With Felix coming in to do the demo on the area that was wet from the pipe leak and lastly to Xavier giving me the great news the walls and floors were now dry, cleaning the area and letting me know it’s now ready for restoration. They were respectful of the home and cleaned up after. Thank you. Next steps restoration with SERVPRO.

Irene Estrella

Servpro recently completed a small reconstruction job for our HVAC platform at our home. Cesar did a great job with the work, was very friendly and communicated every step of the way. We contacted Servpro due to another vendors deceptive bid. Brittney Renaldo immediately scheduled the repairs as soon as we talked and we had Cesar he the next morning. I received 2 more calls after the job was complete making sure everything was good. I felt everyone I dealt with at Servpro cared about getting the job done right and making sure we were happy. Bravo Servpro!!! Highly Recommend

Daniel Roy

The team who installed our insulation came back to finish the job the first team started. All 4 were hard working and kind. the 2nd team really finished it correctly. They were all hard working. Thank you

Suzanne Cordell

About Us

At SERVPRO of North Vista / San Marcos, we're committed to supporting our community when emergencies happen. Whether facing fire, water, or mold damage, our goal is to restore your property and make it "Like it never even happened."

Since 2003, we've proudly served the North Vista, San Marcos, and surrounding areas, delivering top-tier restoration services. Our team, certified by the IICRC, is available 24/7, ready to respond to any situation with speed and professionalism.

We specialize in the cleanup and restoration of homes and businesses impacted by fire, smoke, water damage, and mold. Through ongoing training and industry certifications, our highly skilled team is equipped with the latest tools and techniques to restore your property to its best condition.

From small jobs to large-scale disasters, SERVPRO of North Vista / San Marcos is here to provide expert care and attention to every detail.

Contact us today to schedule a service!

Jose A. & Juan C. Araya
Jose A. & Juan C. Araya
Owners of SERVPRO of North Vista / San Marcos

©Servpro Franchisor, LLC – All services in the U.S. performed by independently owned and operated franchises of Servpro Franchisor, LLC.
©Servpro Industries (Canada) ULC – All services in Canada performed by independently owned and operated franchises of Servpro Industries (Canada) ULC.

Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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