A person lighting a cigarette with a lighter. If you need cigarette smoke odor removed from your home or business, call SERVPRO.

Professional Odor Removal Services

  • The #1 Choice in Cleanup and Restoration 
  • 24/7 Emergency Odor Removal Service 
  • Providing Residential and Commercial Odor Removal Near You 
  • Proprietary Cleaning Solutions, Techniques, and Equipment

Here to Help® 24/7

SERVPRO of Johnson City and Washington County
Our Google Reviews
(423) 434-0046
4.9
(199 reviews)

Need Odor Removal?

As experts in deodorization, SERVPRO of Washington County is trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside your property

SERVPRO teaches IICRC technical classes in the proper removal of odors. Avoiding shortcuts is the key to eliminating odors once and for all. Don't just mask odors in hopes they will go away, call SERVPRO for expert advice!



We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. Our technicians have access to several odor removal products capable of penetrating surfaces to neutralize an unpleasant odor thoroughly.

The science of identifying and eliminating odors can be a tricky thing, so give us a call, and leave the restoration to us.

SERVPRO’s 4-Step Odor Removal Process


Green number 1

Remove the Odor Source

Debris containing odor-causing residues will continue to give off odors. That’s why we deal with the source of the odor first.

Green number 2

Clean Residues From Surfaces

After the source of the odor is removed, it’s important to thoroughly clean surfaces to deodorize them effectively. If not properly cleaned, tiny particles of the odor-causing residues will continue to smell.

Green number 3

Recreate the Conditions That Caused Odor Penetration

We apply deodorizer in a method similar to how the odor-causing substances originally penetrated a surface. If smoke created the smell, for instance, deodorizing smoke or fog might be most effective. 

Green number 4

Seal Surfaces Exposed To Unpleasant Odors

Severe situations may require sealing if odor removal would be insufficient.

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Commercial Odor Removal Services

Removing persistent smells from your commercial property—office, warehouse, hospital, apartments, and more—can be quite a challenge. Unpleasant smells can drive customers away and make things difficult for employees. Getting rid of the odor, completely and quickly, can avoid interruption of your normal operations. 

Our uniquely trained professionals will work with you to get your company smelling fresh and back to business as quickly as possible, keeping downtime and lost revenue to a minimum.

What our
customers are saying

Austin and Billy have done an amazing job they are always on time and have gotten the job done and would trust them with all my water damage clean ups

Ethan Brady

An incoming line in an upstairs bathroom busted and flooded the bathroom and into the hallway which then seeped down into the kitchen and dining room on the first floor. We called ServPro that evening and they were onsite within hours. They got to work right away assessing the affected areas. They have came back each day to check the progress, make necessary adjustments and have kept us and our insurance very informed. They are polite and professional and take extreme care in their work. Special acknowledgments for outstanding customer service and true professionalism to Megan, Tyler, Cord, and Aura!

Crystal Bledsoe

We were on vacation when we had a water leak above our bedroom closet. Megan and her team were there before we could get home. Megan had things under control when we got home. It was a mess because the water leaked down to our office below. We must have met at least 10-12 of their staff. They were all great to work with. I have not seen harder workers than Megan, Aura and Robert. Without their help we would have lost it. Thank you so very much. You are outstanding.

sharon phillips

Cord and Aura to my rescue. I came home to my ceiling falling in from a bathroom leak. I called as soon as possible and they cane right out to get me dried up and ready for the repairs. Awesome work and very nice employees

Jodie Brooks

Very professional. They came in after another company didn't dry my floors. And spent 3 weeks drying it out . Very thorough and pleasant to work with and saved me from what could have been black mold. Austin and Billy worked very hard to protect my home. Felt like friends when the job. Was finished. My dog Boo will miss them . Highly recommend. Angela Brady

angie brady

Great service very friendly Aura and Robert were very communicative on arrival time and got the job done fast! Would recommend !!

Amy Presley

Outstanding Service from Megan & Courtney! ⭐⭐⭐⭐⭐ After a water line busted and flooded our crawl space, they came out incredibly quick to handle the damage. Megan and Courtney were absolutely fantastic to work with. They were professional, efficient, and took complete control of the situation, getting the entire crawl space dried out in no time. Their fast response and hard work turned a stressful disaster into a smooth, hassle-free process. If you ever need emergency restoration services, ask for Megan and Courtney!

Mary Peterson

Kind and hard workers (especially Megan and Courtney). They finished in 3 days what should have taken 3 months. I would recommend them to everyone.

tiff goff

Robert was on time and respectful. The company did a great job of cleanup and demo.

Travis Bowers

About Us

SERVPRO of Johnson City and Washington County understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

SERVPRO of Johnson City and Washington County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage. SERVPRO of Johnson City and Washington County can also mitigate mold and mildew from your home or business.

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. With a nationwide system of qualified franchises, no damage is too large or too small for SERVPRO of Johnson City and Washington County.

If you would like to schedule service for your home or business, please call today!

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust.

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Unless otherwise noted, each use of "SERVPRO," “us,” “we,” or “our” throughout servpro.com collectively refers to both the SERVPRO brand and the Servpro Franchise System, which is made up exclusively of independently owned and operated franchise locations.

*#1 Choice in cleanup & restoration based on Commercial and Residential Attitude & Usage Tracking studies. Polling 808 commercial business decision-makers and 1,046 homeowner decision-makers on first choice for future needs related to cleanup & restoration work. Studies conducted by C&R Research: April 2024 and Decision Analyst: April 2024
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