Fire Damage Restoration Services
24/7 Emergency Fire Service
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Fire Cleanup
- Highly-Trained Fire Restoration Technicians
- Easier Insurance Claim Process
- Faster to any size disaster™
Here to Help® 24/7
Service Areas
Your Local Fire Restoration Company
Residential Fire Damage Restoration
When fire damage happens, our fire and water damage restoration team will use advanced technology and cleaning protocols to safely clean and repair your home.
- Board-up and roof tarping service
- Assessment of fire and smoke damage
- Water removal and drying (if present)
- Removal of soot and smoke odor
- Clean all restorable items
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Commercial Fire Damage Cleanup and Restoration
When a fire damages your business or commercial property, our fire damage and large-loss specialists are equipped to handle smoke and fire damage in all types of commercial spaces to minimize disruption.
- Water removal from firefighting efforts
- Smoke damage and soot removal
- Commercial cleaning including carpet, upholstery, and window treatments
- Commercial large loss services
Soot and Odor Inspections
A comprehensive fire inspection allows our team to identify any soot damage in your home or business—and the source of any lingering odors related to the fire.
Board-Up and Roof Tarping Services
If a fire damages your roof, walls, or windows, it’s critical to secure and protect your home or business from further exposure to the elements.
- Our quality roof tarp service helps protects your property from further damage
- Our board-up services help to secure your property from weather, animals, and illegal entry
Odor Removal
When your home is struck by an unpleasant odor, our team will use proprietary cleaning solutions, techniques, and equipment to ensure your property gets back to smelling fresh.
- Mold smell removal
- Fire smoke odor removal
- Cigarette and cigar smoke removal
- Pet odors and more
Packout and Contents Restoration
A fire doesn’t just damage your property—it can impact the things that matter most to you. From furniture and appliances to family keepsakes and important business records, SERVPRO of Johnson City and Washington County is here to help protect and restore your belongings.
We can transport belongings to our secure storage and restoration facility where needed services are provided and stored. Once your contents are ready, we return them to you so you can start getting life back to normal.
What our
customers are saying
An incoming line in an upstairs bathroom busted and flooded the bathroom and into the hallway which then seeped down into the kitchen and dining room on the first floor. We called ServPro that evening and they were onsite within hours. They got to work right away assessing the affected areas. They have came back each day to check the progress, make necessary adjustments and have kept us and our insurance very informed. They are polite and professional and take extreme care in their work. Special acknowledgments for outstanding customer service and true professionalism to Megan, Tyler, Cord, and Aura!
We were on vacation when we had a water leak above our bedroom closet. Megan and her team were there before we could get home. Megan had things under control when we got home. It was a mess because the water leaked down to our office below. We must have met at least 10-12 of their staff. They were all great to work with. I have not seen harder workers than Megan, Aura and Robert. Without their help we would have lost it. Thank you so very much. You are outstanding.
Cord and Aura to my rescue. I came home to my ceiling falling in from a bathroom leak. I called as soon as possible and they cane right out to get me dried up and ready for the repairs. Awesome work and very nice employees
Very professional. They came in after another company didn't dry my floors. And spent 3 weeks drying it out . Very thorough and pleasant to work with and saved me from what could have been black mold. Austin and Billy worked very hard to protect my home. Felt like friends when the job. Was finished. My dog Boo will miss them . Highly recommend. Angela Brady
Great service very friendly Aura and Robert were very communicative on arrival time and got the job done fast! Would recommend !!
Outstanding Service from Megan & Courtney! ⭐⭐⭐⭐⭐ After a water line busted and flooded our crawl space, they came out incredibly quick to handle the damage. Megan and Courtney were absolutely fantastic to work with. They were professional, efficient, and took complete control of the situation, getting the entire crawl space dried out in no time. Their fast response and hard work turned a stressful disaster into a smooth, hassle-free process. If you ever need emergency restoration services, ask for Megan and Courtney!
Kind and hard workers (especially Megan and Courtney). They finished in 3 days what should have taken 3 months. I would recommend them to everyone.
Robert was on time and respectful. The company did a great job of cleanup and demo.
Megan was extremely helpful. She cleaned the ductwork and pointed out to us that it needed to be cleaned. She also took photographs of all of our damaged objects in the house for us to send to the insurance company. She was very helpful and made an extremely tough situation more manageable. John kilday
