About Us
SERVPRO of Okanagan Valley is available anytime you need help, 24 hours a day, including weekends and holidays. Call us for your residential and commercial cleanup, repair, and construction service needs.
Here to Help® 24/7
About Us
The Okanagan’s Trusted Leader in Disaster Restoration & Reconstruction
From the sun-drenched vineyards of Kelowna and Penticton to the growing communities of Vernon, Salmon Arm, and Kamloops, property damage doesn’t just affect a building—it disrupts a life. At SERVPRO of Okanagan Valley, we don't just provide cleanup; we provide a local lifeline for homeowners and businesses throughout the Okanagan Valley.
When a crisis hits—whether it’s a burst pipe in the middle of a West Kelowna winter, spring flooding in the North Okanagan, or wildfire smoke damage affecting your air quality—you need more than a contractor. You need a team with the local heart of a neighbor and the massive resources of a national leader.
The SERVPRO Advantage: Full-Circle Restoration
While local "restoration-only" shops might leave you searching for a separate builder to finish the job, our team handles the entire process from initial mitigation to final reconstruction. We are your single point of contact, managing everything so you can focus on getting back to normal.
- 24/7 Emergency Water Damage Restoration: We specialize in rapid water extraction, structural drying, and flood cleanup to prevent long-term structural issues.
- Expert Fire & Smoke Damage Cleanup: Our advanced specialized cleaning techniques remove soot, neutralize odors, and restore your property to its pre-loss condition.
- Certified Mold Remediation: Using IICRC-industry standards, we identify hidden moisture and eliminate mold and mildew safely at the source.
- Full-Scale Construction & Reconstruction: As a licensed General Contractor, we handle the "build back," ensuring your home or business is rebuilt stronger than before.
Highly Trained, Locally Rooted
Our staff isn't just "handy"—they are specialists. Our team undergoes rigorous ongoing training at SERVPRO’s corporate facility combined with regular IICRC-industry certifications. This ensures that when we step onto your property, we arrive with the most advanced technology and deep expertise in the science of restoration.
Serving Every Corner of the Okanagan
We take pride in being the first choice for property managers and homeowners from Osoyoos to Salmon Arm. No disaster is too large for our national system of qualified franchises to handle, yet no job is too small for our local Kelowna-based team to treat with personal care.
Why choose SERVPRO of Kelowna? Because we’ve been the gold standard in restoration since 1967. We don't just clean up the mess; we restore your peace of mind and make it "Like it never even happened."
Ready to get your property back to normal? Call Us Today for 24/7 Emergency Service.
Service Area
Certifications
- IICRC Certified Firm
- ASD - Applied Structural Drying Technician
- RRRP - Lead-Based Paint Activities and Renovation
- CCT - Carpet Cleaning Technician
- WRT - Water Damage Restoration Technician
What our
customers are saying
Great job! Very thorough. Very pleasant. Highly recommend to anyone in need. Issac and Luke were awesome! Courteous and polite.
My experience with SERVPRO Kelowna has highlighted the value of responsive service, practical expertise, and a commitment to continuous improvement. Brandon and Luc were professional during the initial remediation work. They adapted to the practical limitations of our crawlspace, installed the equipment, and were approachable throughout the visit. What particularly stood out was Toby's personal follow-up when questions arose about the treatment and moisture levels. He came to the property, photographed and assessed the situation, considered the home's air tightness, and discussed the moisture readings with us. His detailed, customized recommendations addressed our concerns and gave us the reassurance we needed to proceed with the next steps. I also appreciated Chandler's direct communication when further discussion was needed. Open dialogue and a willingness to examine the details are important when addressing the complexities of moisture remediation in an older home. Our project is continuing, with crawlspace encapsulation planned following the necessary repairs. We look forward to a full assessment of the insulation once encapsulation is complete. I appreciate the time, attention, and individual contributions of everyone involved. Toby's hands-on approach, in particular, demonstrated how listening to concerns, investigating the circumstances, and developing a solution suited to the property can build confidence and move a project forward. Thank you to the SERVPRO Kelowna team. I look forward to seeing the project through to completion.
Had Steve come to my house in West Kelowna after a door leak caused water damage to a wall and ceiling below it. Really appreciated the communication and follow up to resolve my issue. Prompt professional assistance and service.
I highly recommend SERVPRO of Kelowna! They did an excellent job, paying great attention to detail and making sure everything was spotless and fresh. They were punctual, friendly, professional, and very thorough throughout the entire cleaning process. It’s clear they take pride in their work and truly care about providing great service. I’m extremely happy with the results and would definitely hire them again. If you’re looking for someone reliable, trustworthy, and professional, I highly recommend their services!
Chandler, Toby and the team provided first class service from the moment the issue was discovered to working with our insurer and the final rebuild. I've worked with several Okanagan restoration companies and Servpro stands out from the pack.
Employees were courteous and swift and were concerned about our prolem and solved this issue very quickly. Rob took care of the customer service side and took all our calls. Ashton was the Service Technician who was great!!
Standee came and took a look at my home, to make sure it was safe to proceed with renovations. She worked quickly and was very informative.
ServPro did an awesome job dealing with our water damage. Luke & Brandon were extremely helpful and friendly. Highly recommended!
Toby and his crew were outstanding from the 1st contact, to quote, their followup, communication about timing, and the process of the job! Sara and Brandon did an absolute amazing job cleaning up the 10 year vacant property and restoring its' original beauty and charm! Would absolutely use and recommend this division of SERVPRO again - by far some of the top service we have encountered in a long time in BC!