Biohazard Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Commercial, Residential, and Industrial Biohazard Cleanup
- 24/7 Emergency Response
- Trained, Certified Biohazard Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO for Biohazard Cleaning Services?
Services We Provide
Crime Scene and Trauma
Crime scene and trauma cleanup requires a compassionate, professional, and timely response. We approach these situations with both technical expertise and respect for the people involved. Serious health hazards are posed by hazardous substances like:
- Blood
- Bodily fluids
- Decomposing tissue
Our professionals are trained to deal with these unique and sensitive issues using specialized, state-of-the-art equipment. We focus on ensuring that your home or business can return to a clean and safe environment as quickly as possible.
Death and Suicide
Discovering the remains of someone who’s passed away is a shocking and tragic experience. SERVPRO understands and is here to help, bringing compassion and the necessary tools and resources to discreetly clean, disinfect, and deodorize the affected area.
Suicide presents many hardships. Your peace of mind is important to us, and our discreet and speedy cleanup and sanitization process will ease your stress. We’re dedicated to providing speedy, discreet, and considerate cleanup so you can concentrate on your family or business affairs.
Hoarding Cleanup
Dealing with extreme clutter seems like an impossible task. Where do I start? How do I remove everything? How do I ensure that it’s sanitary? SERVPRO can provide the answers, expertise, and resources to bring your property back to a sanitary and habitable space.
Rodent Infestation
No one likes sharing their space with unsanitary intruders. They eat your wires and ductwork, urinate and defecate in your attics and walls, and cause real anxiety. We will thoroughly disinfect and clean your home or business to “make it like it never even happened.”
Illicit Substances
The production and use of illegal drugs can result in exposure to volatile and harmful chemicals. Our professionals follow federal and state guidelines when cleaning and decontaminating the affected areas of your home or business.
Chemicals and Residues
Our technicians specialize in the safe, thorough removal of chemical residues left behind after emergencies, law enforcement activity, or industrial accidents. We can handle a wide range of hazardous materials and contamination scenarios, such as:
- Fingerprint powder
- Tear gas
- Pepper spray
- Fire extinguishers
SERVPRO follows all OSHA and EPA guidelines to make sure all chemical contaminants are safely removed, leaving your space clean, compliant, and habitable.
Squad Cars and Jail Cells
Keeping our first responders safe and healthy is a top priority. Contaminants and biohazards like:
- Blood
- Drug Residue
- Bodily Fluids
must be removed and the affected area decontaminated to ensure safety, compliance, and peace of mind.
Viruses & Pathogens
Through our Certified: SERVPRO Cleaned program, we offer a specialized viral pathogen deep cleaning service that ensures that you and your space are both healthy and clean. SERVPRO can assist with C diff, HIV-1, Norovirus, MRSA, and many other viruses and bacteria.
What To Do When You Have a Biohazard Emergency
The need for biohazard or hazmat cleaning usually comes with little or no warning. And it can be truly overwhelming.
Dealing with hazardous materials is best left to experienced, certified professionals. But if you find yourself in such a traumatic incident, here are a few important things to remember.
Call Emergency Personnel
Emergency services should be called in a life-threatening situation.
Do Not Attempt Any Cleaning Yourself
Cleaning of any kind could interfere with a possible investigation and expose you to harmful contaminated materials.
Stay Out Of The Area
Stay out of any affected areas. There may be potentially dangerous hazardous materials left behind.
Treat All Bodily Fluids As Contaminated
Do not touch or handle items that might be contaminated with extremely harmful bodily fluids. And always treat bodily fluids as if they’re contaminated.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We will thoroughly document the damage and communicate clearly with you and your insurance company throughout the process.
Your insurance provider trusts SERVPRO to respond quickly—we address biohazard issues swiftly to ensure the safety of all concerned, prevent further damage, control costs, and keep the insurance process moving smoothly.
What our
customers are saying
Great job! Very thorough. Very pleasant. Highly recommend to anyone in need. Issac and Luke were awesome! Courteous and polite.
My experience with SERVPRO Kelowna has highlighted the value of responsive service, practical expertise, and a commitment to continuous improvement. Brandon and Luc were professional during the initial remediation work. They adapted to the practical limitations of our crawlspace, installed the equipment, and were approachable throughout the visit. What particularly stood out was Toby's personal follow-up when questions arose about the treatment and moisture levels. He came to the property, photographed and assessed the situation, considered the home's air tightness, and discussed the moisture readings with us. His detailed, customized recommendations addressed our concerns and gave us the reassurance we needed to proceed with the next steps. I also appreciated Chandler's direct communication when further discussion was needed. Open dialogue and a willingness to examine the details are important when addressing the complexities of moisture remediation in an older home. Our project is continuing, with crawlspace encapsulation planned following the necessary repairs. We look forward to a full assessment of the insulation once encapsulation is complete. I appreciate the time, attention, and individual contributions of everyone involved. Toby's hands-on approach, in particular, demonstrated how listening to concerns, investigating the circumstances, and developing a solution suited to the property can build confidence and move a project forward. Thank you to the SERVPRO Kelowna team. I look forward to seeing the project through to completion.
Had Steve come to my house in West Kelowna after a door leak caused water damage to a wall and ceiling below it. Really appreciated the communication and follow up to resolve my issue. Prompt professional assistance and service.
I highly recommend SERVPRO of Kelowna! They did an excellent job, paying great attention to detail and making sure everything was spotless and fresh. They were punctual, friendly, professional, and very thorough throughout the entire cleaning process. It’s clear they take pride in their work and truly care about providing great service. I’m extremely happy with the results and would definitely hire them again. If you’re looking for someone reliable, trustworthy, and professional, I highly recommend their services!
Chandler, Toby and the team provided first class service from the moment the issue was discovered to working with our insurer and the final rebuild. I've worked with several Okanagan restoration companies and Servpro stands out from the pack.
Employees were courteous and swift and were concerned about our prolem and solved this issue very quickly. Rob took care of the customer service side and took all our calls. Ashton was the Service Technician who was great!!
Standee came and took a look at my home, to make sure it was safe to proceed with renovations. She worked quickly and was very informative.
ServPro did an awesome job dealing with our water damage. Luke & Brandon were extremely helpful and friendly. Highly recommended!
Toby and his crew were outstanding from the 1st contact, to quote, their followup, communication about timing, and the process of the job! Sara and Brandon did an absolute amazing job cleaning up the 10 year vacant property and restoring its' original beauty and charm! Would absolutely use and recommend this division of SERVPRO again - by far some of the top service we have encountered in a long time in BC!
