Sewage Cleanup Services
- The #1 Choice in Cleanup and Restoration*
- Residential and Commercial Sewage Cleanup
- 24/7 Emergency Response
- Trained, Certified Specialists
- Streamlined Insurance Process
Here to Help® 24/7
Service Areas
Why Choose SERVPRO® for Sewage Cleanup?
Services We Provide
What To Do When Sewage Damage Happens
A sewage emergency is both unexpected and overwhelming.
Planning for a sewage emergency is probably the last thing on any homeowner’s mind. However, sewage damage can happen to anyone, in any home, at any time.
Knowing what to do in those first few moments can help protect your home and health. Here are some recommended steps from SERVPRO.
Avoid all contact with sewage-contaminated water
Turn off the main water supply to prevent additional flow
Shut down HVAC systems to stop contaminated air from circulating
Evacuate people and pets from affected areas
Call SERVPRO immediately for professional cleanup
Work with SERVPRO to contact your insurance company and document the damage
Steps in Our Sewage Damage Restoration Process
Sewage Removal & Contamination Control
Sewage backup emergencies carry viruses and bacteria that cause serious illnesses. Our SERVPRO professionals will address immediate hazards and stabilize the affected area. We clean up sewage spills and biohazards using specialized equipment and training, thoroughly and safely from start to finish.
Sanitization and Deodorization
Using our meticulous state-of-the-art protocols, our team of experts ensures that your home or building is safe and thoroughly clean. After sanitization, advanced equipment helps us find and eliminate any hidden moisture, so you know your structure is dry.
Restoration
In the last phase, SERVPRO repairs any structural damage and returns your property to its previous condition. Before the space is cleared for re-entry, we’ll conduct a final inspection to make sure the area is safe, clean, and ready for you to return.
Simplifying Insurance
We make insurance claims easier, with fewer headaches for you. We handle the details and coordinate any paperwork, so you can focus on moving forward.
We thoroughly document the damage and communicate clearly with you and your insurance throughout the process.
Your insurance provider trusts SERVPRO to respond quickly — we address sewage issues swiftly to control costs, prevent further damage, and keep the insurance process moving smoothly.
Residential Sewage Cleanup
Sewage contamination in homes is often caused by toilet overflows, pipe backups, waste line leaks, or outside floodwater. Keep in mind that raw sewage contains harmful bacteria, viruses, and pathogens that can contaminate flooring, walls, air systems, and personal belongings.
With quick, professional, and discrete intervention from SERVPRO, you can avoid further damage, mold growth, lingering odors, and long-term health risks. And quickly return to a home that’s safe and livable again.
Commercial Sewage Cleanup
Sewage damage in commercial buildings can be disruptive. But with commercial sewage cleanup and biohazard restoration from SERVPRO, it doesn’t always require an extended shutdown. We act quickly to remove contaminated water, sanitize the space, and get your business back to safe operations.
We respond 24/7 with industrial-grade equipment and certified protocols. If possible, we will isolate problem areas so your operations can continue with minimal interruption.
From overflowing toilets to large-scale black water flooding, we’ve seen it all. We’re the team to make things right again.
What our
customers are saying
Great job! Very thorough. Very pleasant. Highly recommend to anyone in need. Issac and Luke were awesome! Courteous and polite.
My experience with SERVPRO Kelowna has highlighted the value of responsive service, practical expertise, and a commitment to continuous improvement. Brandon and Luc were professional during the initial remediation work. They adapted to the practical limitations of our crawlspace, installed the equipment, and were approachable throughout the visit. What particularly stood out was Toby's personal follow-up when questions arose about the treatment and moisture levels. He came to the property, photographed and assessed the situation, considered the home's air tightness, and discussed the moisture readings with us. His detailed, customized recommendations addressed our concerns and gave us the reassurance we needed to proceed with the next steps. I also appreciated Chandler's direct communication when further discussion was needed. Open dialogue and a willingness to examine the details are important when addressing the complexities of moisture remediation in an older home. Our project is continuing, with crawlspace encapsulation planned following the necessary repairs. We look forward to a full assessment of the insulation once encapsulation is complete. I appreciate the time, attention, and individual contributions of everyone involved. Toby's hands-on approach, in particular, demonstrated how listening to concerns, investigating the circumstances, and developing a solution suited to the property can build confidence and move a project forward. Thank you to the SERVPRO Kelowna team. I look forward to seeing the project through to completion.
Had Steve come to my house in West Kelowna after a door leak caused water damage to a wall and ceiling below it. Really appreciated the communication and follow up to resolve my issue. Prompt professional assistance and service.
I highly recommend SERVPRO of Kelowna! They did an excellent job, paying great attention to detail and making sure everything was spotless and fresh. They were punctual, friendly, professional, and very thorough throughout the entire cleaning process. It’s clear they take pride in their work and truly care about providing great service. I’m extremely happy with the results and would definitely hire them again. If you’re looking for someone reliable, trustworthy, and professional, I highly recommend their services!
Chandler, Toby and the team provided first class service from the moment the issue was discovered to working with our insurer and the final rebuild. I've worked with several Okanagan restoration companies and Servpro stands out from the pack.
Employees were courteous and swift and were concerned about our prolem and solved this issue very quickly. Rob took care of the customer service side and took all our calls. Ashton was the Service Technician who was great!!
Standee came and took a look at my home, to make sure it was safe to proceed with renovations. She worked quickly and was very informative.
ServPro did an awesome job dealing with our water damage. Luke & Brandon were extremely helpful and friendly. Highly recommended!
Toby and his crew were outstanding from the 1st contact, to quote, their followup, communication about timing, and the process of the job! Sara and Brandon did an absolute amazing job cleaning up the 10 year vacant property and restoring its' original beauty and charm! Would absolutely use and recommend this division of SERVPRO again - by far some of the top service we have encountered in a long time in BC!
